Troubleshooting

Why isn’t my Polaris 7240 Sport cleaner climbing the walls?


It’s frustrating when your robotic pool cleaner doesn’t climb the walls like it’s supposed to do. If your Polaris 7240 Sport is struggling to climb your pool’s walls, here are a couple of things to try.

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Tricks to Get Your Polaris 7240 Sport Climbing Again

There are two primary reasons for your Polaris robotic cleaner to stop climbing the walls:

  1. The filter canister is full
  2. The walls are slippery

Thankfully, it’s pretty simple to fix these issues. First, be sure to clean the filter canister thoroughly. Empty it of any contents and rinse it with a hose to remove all the debris. (Refer to your owner’s manual for step-by-step instructions for cleaning your filter canister.)

When it comes to slippery walls, even if your pool water seems clear, there can still be microscopic algae that is invisible to the human eye present in your pool. This can cause the pool sides to become slippery and prevent the cleaner from climbing. To remedy this, do a shock chlorination treatment to reduce the pH levels in the pool. (DO NOT leave your robotic cleaner in the pool during this treatment.)

Try These Solutions

Give these simple solutions a try and see if they get your Polaris 7240 Sport climbing again.

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